Key Features of Eques Timepieces Lifetime Warranty:

Comprehensive Coverage:Our Lifetime Warranty covers both physical and mechanical defects in your timepiece. Whether it's a flaw in craftsmanship or an issue with the watch's mechanics, we've got you covered.
Repair or Replacement:In the unlikely event that your watch experiences any covered defects, we are committed to resolving the issue promptly. You have the assurance that we will either repair the watch or replace it, ensuring that you always have a timepiece that meets our high standards.
No Additional Charges:Your satisfaction is our priority, and that means no additional charges for repairs or replacements due to covered defects. You can shop with confidence, knowing that your hard-earned money is invested in a brand that genuinely cares about your experience.

How to Avail the Lifetime Warranty:

Reach Out to Us:If you encounter any issues covered by the warranty, simply reach out to our customer service team. We are here to assist you and guide you through the process.
Send Your Timepiece: Follow the instructions provided by our customer service team to send your watch to our designated service center.
Enjoy Hassle-Free Service:Once we receive your timepiece, our skilled technicians will assess and address the covered issues promptly. You can expect hassle-free service, and we'll ensure your watch returns to you in optimal condition.

Shop with Confidence:

With Eques Timepieces Lifetime Warranty, we invite you to shop with confidence, knowing that your investment is protected by a brand that truly cares about your satisfaction. Explore our exquisite collection of watches and experience the timeless elegance backed by a commitment to unparalleled service.



     

    FAQs

    We really do value all our customers and want you to shop with confidence.
    We want you to purchase knowing that you are placing your hard-earned
    money with a brand that really cares, so we are offering a Lifetime Warranty.

    If the watch has any physical or mechanical defects, we will repair it or replace it free of charge!

    Returned or Exchanged

    Any brand new product can be returned for a full refund within 60 days of delivery. At the moment, exchanges are not available.



    For warranty claims or parts replacement

    Please contact us at info@equestp.com with your order number and photos/videos to show the damage and for a faster resolution.



    Don't accept cancellations


    Contact us at info@equestp.com if you have any problems with your order.



    Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Of course, we will send a tracking number when your order ships.

    Yes, until we ship the item out. 

    Yes, We carry spare straps for a limited amount of products.

    We accept returns and exchanges.

    • Contact us within: 14 days of delivery.

    • Ship items back within: 30 days of delivery.

    • We don't accept cancellations.

    • Contact us if you have any problems with your order.

    ​Nothing but the best for our watches. Each watch is built with the highest quality of steel and brass movement parts.

    Our free shipping typically takes 3-5 business for the order to be delivered if the product is in stock.

    All products on EquesTP.com are priced in US Dollars ($ USD).

    Customers located outside of the United States will see a total amount charged on their bank statement in the default currency their bank deals in. The difference between the USD order total and the amount charged on your bank statement is due to currency conversion from your financial institution.

    Affiliates / Ambassador Program

    Perks: Free Product | Commission Earning Potential


    Promoting Platforms: Primary through social (Instagram, YouTube, Twitch) or blogs



    Candidates: Influencers & Brand Advocates



    Contactus to apply.

    Perks: Free Product | Commission Earning Potential



    Promoting Platforms: Primary through social (Instagram, YouTube, Twitch) or blogs



    Candidates: Influencers & Brand Advocates



    Contact us to apply.

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    Key Features of Eques Timepieces Lifetime Warranty:

    Comprehensive Coverage: Our Lifetime Warranty covers both physical and mechanical defects in your timepiece. Whether it's a flaw in craftsmanship or an issue with the watch's mechanics, we've got you covered.
    Repair or Replacement: In the unlikely event that your watch experiences any covered defects, we are committed to resolving the issue promptly. You have the assurance that we will either repair the watch or replace it, ensuring that you always have a timepiece that meets our high standards.
    No Additional Charges: Your satisfaction is our priority, and that means no additional charges for repairs or replacements due to covered defects. You can shop with confidence, knowing that your hard-earned money is invested in a brand that genuinely cares about your experience.

    How to Avail the Lifetime Warranty:

    Reach Out to Us: If you encounter any issues covered by the warranty, simply reach out to our customer service team. We are here to assist you and guide you through the process.
    Send Your Timepiece: Follow the instructions provided by our customer service team to send your watch to our designated service center.
    Enjoy Hassle-Free Service: Once we receive your timepiece, our skilled technicians will assess and address the covered issues promptly. You can expect hassle-free service, and we'll ensure your watch returns to you in optimal condition.

    Shop with Confidence:

    With Eques Timepieces Lifetime Warranty, we invite you to shop with confidence, knowing that your investment is protected by a brand that truly cares about your satisfaction. Explore our exquisite collection of watches and experience the timeless elegance backed by a commitment to unparalleled service.