Refund policy

Returned or Exchanged

• Any brand new product can be returned for a full refund within 60 days of delivery. At the moment, exchanges are not available.

For warranty claims or parts replacement

• Please contact us at info@equestp.com with your order number and photos/videos to show the damage and for a faster resolution.
  

Don't accept cancellations

• Contact me if you have any problems with your order.

Conditions of return

• Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.